There is often confusion about the methods and processes of collecting data and monitoring vs. quality assurance vs. quality control vs. evaluation because all of these processes provide data and information about how well a program is doing.
All of them can be used in reporting but they are not all the same and it is important to distinguish between them for a variety of reasons, not the least of which is because many funders will expect you to distinguish them and they are often the basis for ongoing funding.
During our development Harm Reduction Hacks have collected together a large number of resources from around the web you can find these in our resource folder in Google Docs. We are also always looking for more so help us by suggesting any resources we may have missed.
We do not claim that this is an exhaustive set of strategies, shortcuts, or tips for running an SSP. What we do suggest is that Harm Reduction Hacks offers down-to-earth, practical information for being a better leader, starting and running an SSP, and providing syringe access services. We feel we can say this with confidence because the Hacks are based on interviews with, and the experiences of, literally generations of people who have been doing harm reduction work.
Please note that nothing in this guide should be construed as legal advice. Please consult an attorney local to your area to ensure your program is in compliance with all local, state and federal regulations that apply to your situation.